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Scott Frey
President and CEO

Scott Frey is one of the original founders who began PossibleNOW in June 2000. Today he serves as President and Chief Executive Officer. Scott leads the company’s strategic mission to maintain its leadership position by closely monitoring changes in consumer privacy legislation, and delivering innovative products and services to meet clients’ needs.

Under Scott’s tenure as CEO, the company has evolved from a Do Not Call solution provider to a more diverse organization that supports consumer privacy data management issues by offering a comprehensive range of technology solutions and consulting services. Scott’s significant insight of regulatory requirements on business operations has been instrumental in the development and delivery of high value technology solutions and services. His energy and vision have contributed to the company’s steady annual growth and profitability.

Scott has more than 16 years management experience in the technology industry, including sales, product marketing and product development. Prior experience includes serving as Executive Vice President of CCS Technologies, and President of PC Sales Associates.


Rick Stauffer
Chief Operating Officer

Rick joined PossibleNOW as Chief Operations Officer in 2002 bringing extensive management experience in operations, process improvements, and generating business growth. In this role, he oversees the operations of the company and plays a major role in strategic planning, financial planning, and strategic partnerships.

Rick's responsibilities at PossibleNOW have included developing a detailed understanding of the Do Not Call, Do Not E-mail, Do Not Mail, and Do Not Share regulatory environments, and crafting products and processes to provide effective and cost-effective compliance with DNC and telemarketing registration laws to PossibleNOW customers. During his tenure, the company has evolved and refined its data management processes such that the company has achieved zero defect operations. Rick also provides process consulting to PossibleNOW customers.

Prior to joining PossibleNOW, Rick was founder and CEO of a successful Internet entertainment company. Rick has also held executive positions as the chief marketing executive for Intel's Multimedia Products Operation, in corporate planning at GE, and as a strategic planning associate with management consulting firm Booz, Allen and Hamilton. Rick received an MBA from Stanford University and a BSE from Princeton University.


Chris Hoover
Chief Technology Officer

Chris has been responsible for technical and product development at PossibleNOW since its inception. Chris serves as the chief architect of the company’s technical product direction and oversees all product development, systems operations, and maintenance.

Chris has extensive experience architecting complex Internet-based technologies and managing technical development projects. Prior to joining PossibleNOW, Chris founded and served as CTO for Pretorynet, a leading provider of Internet consulting technologies including business-to-business and business-to-consumer web site development. Chris was responsible for technology direction of the company and overall management of the technical staff. Chris managed all facets of technical work including creative design, networking infrastructure design and implementation, database development, quality assurance and quality control and N-tier distributed architecture development.

Prior to founding Pretorynet, Chris was CTO at e-Com Solutions. Chris also held a number of senior technical positions for Banyan Systems and ran his own independent technical consulting firm. Chris earned a Bachelor of Science degree from the University of Georgia.


Tim Muenchen
Vice President of Sales

Tim Muenchen joined PossibleNOW as the Vice President of Sales in 2002. In this capacity, he manages the day-to-day sales and marketing operations. Tim works with prospects and clients across the US to help them find the appropriate solution for their regulatory compliance needs.

Tim's ability to apply technical solutions to the regulatory challenges facing companies today has made him a sought-after speaker at conferences in the teleservices, insurance, real estate, and financial services industries.

Prior to PossibleNOW, Tim held executive management positions with Covista, Inc. (NASDAQ: CVST); Teleglobe, Inc. (a division of Bell Canada, NYSE: BCE); and BTI (a division of ITC DeltaCom, OTC BB: ITCD.OB). Tim's career in the teleservices and telecommunications industries spans 15 years and is highlighted by successful achievement and leadership.

Tim holds a Bachelor of Arts degree in Economics from the University of Georgia.


Michael J. Boone
Vice President and General Manager, IT Services

Michael joined PossibleNOW in August 2003 as Vice President and General Manager of the IT Services group. He is responsible for handling all revenue growth, profitability and operational aspects of his division. In his current role, Michael manages the technical resources deployed to install and service PossibleNOW’s high-speed Internet access solutions as well as all third party solutions. This includes but is not limited to: LAN/WAN infrastructure, data security, storage area networks, and wireless technologies. He is also involved in evaluating strategic partnerships for complementary technology solutions.

Prior to the company’s inception, he worked as a consultant and was instrumental in building the company infrastructure and the DNCSolution service.

With a background in technical sales and project management, Michael has extensive experience in the healthcare industry providing solutions for Piedmont Hospital, Kaiser Permanente, Gwinnett Medical, WellStar and others. He also managed large-scale projects for other clients including NetBank, Argenbright, Fleet Securities and John Hancock.

Michael holds numerous current technical certifications and earned a Bachelor of Science degree from the University of Rhode Island.


Joseph Spiccia
Vice President, Strategic Business

Joseph joined PossibleNOW in 2005 as the Vice President for Strategic Business. In this role, Joseph manages the coordination of the various lines of business at PossibleNOW. He develops and presents integrated business offerings to prospective as well as existing customers that require enterprise-wide solutions.

With more than twenty years of experience in the technology industry, Joseph brings a diverse background to PossibleNOW including skills in the development of large scale technology solutions and their deployment in complex environments. Joseph has a deep knowledge of regulated industries, especially the inter-working of government agencies and their impact on the regulatory process.

Prior to joining PossibleNOW, Joseph held senior management positions with several technology firms including CipherTrust, Saba Software, govOne Solutions, and Sterling Software. He also served in executive Information Technology positions with the State of Florida for over seven years. He has been heavily involved in the planning and execution of technology projects in the area of public health and human services.

Joseph earned a Bachelor of Science degree from the University of Florida.


Ken Sponsler, CIPP, PMP
General Manager, Compliance Consulting & Audit Services

Ken Sponsler brings more than 20 years of leadership and management experience and thousands of hours of process engineering and consulting expertise to PossibleNOW. In his role as General Manager of the Compliance Consulting and Audit Services group, Ken manages multiple projects and teams from project inception to completion and is experienced in consumer compliance issues and corporate compliance programs. He has assisted PossibleNOW with the development of company-wide compliance and audit procedures.

Ken has extensive experience conducting marketing, data security and privacy compliance consulting assignments for a wide variety of companies including Fortune 500 clients. He was instrumental in designing the primary compliance process that PossibleNOW offers to its corporate customers on an outsourced basis.

Ken serves with the American Teleservices Association as a member of the federal legislative committee, state legislative committee, DNC implementation committee and the compliance officers forum. Ken also serves on the Consumer Marketing Working Group of the International Association of Privacy Professionals. Ken is a frequent speaker at industry events including the ATA Teleservices Annual Convention and DMA Teleservices Conference.

Prior to joining PossibleNOW, Ken was a consultant with Booz Allen Hamilton providing consulting services to large organizations. He participated in numerous consulting projects for the government and military including establishing modularity design and organizational changes adopted by the US Army, the development of operations documents for the Air Assault Expeditionary Force project, and project management and contract tracking for the ARL-SOCOM project.

Ken earned certification from both the International Association of Privacy Professionals as a Certified Information Privacy Professional (CIPP) and the Project Management Institute as a Project Management Professional (PMP). Ken also holds Department of Defense level security clearances.


 

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