A
Monthly Review of Issues Affecting Commercial Telemarketing by Copilevitz & Canter,
LLC, Attorneys at Law
May, 2004
DIRECT MARKETING ASSOCIATION
The Direct Marketing Association has issued a summary of federal requirements
for properties of prerecorded messages and has indicated that it does not
see resolution between the FTC and FCC positions on the topic. Please contact
me if you would like to discuss the FTC and FCC regimes.
FCC
The FCC has designated an agency to handle portability issues
and to administer a database of numbers which have been switched
from land line to portability and vice versa. The agency
will charge a $1,000 fee to provide access to this database.
FTC
The FTC has published a notice that it intends to raise the
fees for the "do-not-call" list to $45 per area
code with a maximum fee of $12,375 for a national purchase
of the list. Currently, the national maximum is $7,375. The
FTC is accepting public comments on the rule made through
June 1, 2004.
The FTC has sued and forcibly shut down a nonprofit credit
repair firm and its for-profit affiliates. The FTC had alleged
that the companies violated the Federal Trade Commission Act
by misrepresentations and omissions, as well as violations
of other regulations and laws.
The FTC also alleged that the agency charged high up-front
fees and provided little service to its consumers. In its recent
revisions to the TCPA, the FCC indicated that it would be giving
additional scrutiny to these types of organizations. This same
stance has been reiterated by both the IRS and the FTC. It
is important that your script fulfillment materials and services
comply with state and federal consumer protection laws and
other laws and regulations, especially if you are or work with
this type of entity.
Chairman Timothy J. Muris, under whose reign the national “do-not-call” list
was established, announced that he was stepping down as Chairman
of the FTC. It is uncertain what change this will have with
regard to the regulatory atmosphere from this agency.
ALASKA
A bill has been proposed in the Alaska House which would add
calls to the national “do-not-call” list to the
state list of prohibited activities. The bill would retain
the existing, and extremely difficult to comply with, state “black
dot” system.
FLORIDA
Florida has passed legislation including violations of the
Telemarketing Act with its definition of “racketeering
activity.”
HAWAII
Hawaii has enacted a law designed to harmonize Hawaii’s
telemarketing law with the national “do-not-call” list.
Hawaii has adopted the federal disclosures required by the
Telemarketing Sales Rule, as well as the federal list.
LOUISIANA
A bill has been proposed in the Louisiana House which would
exempt calls from optometrists, dentists and chiropractors
from the definition of “telephone solicitation” for
purposes of application of the state “do-not-call” list. “Content-based” exemptions
like this are extremely questionable from a constitutional
standpoint and, if passed, could make the entire statute
vulnerable to a constitutional challenge.
MICHIGAN
A bill has been proposed in the Michigan House which would
amend the state’s Home Solicitation Sales Law to change
the liquidated damages clause increasing potential fixed
penalties to $2,000 per violation with attorney’s fees
from the current level of $250. The state law allows individuals
to sue telephone solicitors for misrepresentations or failure
to honor individual “do-not-call” requests similar
to the Telemarketing Sales Rule.
Another Michigan House Bill has been proposed which would
allow criminal sanctions for knowing or willful violations
of the state’s telemarketing law.
MISSOURI
A Missouri trial judge recently issued summary judgment in
favor of a mortgage broker holding that the Missouri “do-not-call” list
does not apply to his activities. The Missouri law contains
several exemptions, but the Attorney General has attempted
to enforce the list even against exempt companies. It is
uncertain whether or not the Attorney General will appeal
this Order.
OHIO
MCI has closed a call center in Ohio and claims that the closure
is a direct result of the impact of the federal and state “do-not-call” lists.
The closure was in the District of Democrat Tim Ryan, one
of the only Congressmen to vote against the “do-not-call” list
implementation law in 2003.
UTAH
Utah has amended its Telephone and Facsimile Solicitation Act
to adopt the Federal Trade Commission’s “do-not-call” registry.
The law also makes changes in the exemptions for nonprofit
organizations’ recorded telephone calls.
VERMONT
Vermont has amended its telephone solicitation law to require
compliance with the Telemarketing Sales Rule and the Telephone
Consumer Protection Act. The bill is effective immediately.
VIRGINIA
Virginia has amended its telemarketing law to adopt the federal
definition of “established business relationship” and
to apply its restrictions both to calls to residences and
to calls to wireless telephones with Virginia area codes.
The law also adopts the federal “do-not-call” list.
The authors make every
attempt to provide current, accurate information, but Telemarketing ConnectionS® is
not intended to be a substitute for legal counsel, and readers should not
use it in lieu of obtaining knowledgeable legal, or other professional, counsel
expert in the field of commercial telemarketing law. References in Telemarketing
ConnectionS® do not constitute endorsement by Copilevitz & Canter,
L.L.C. or Telemarketing ConnectionS®. May 1, 2004, Copilevitz & Canter,
L.L.C.